Refund policy
At Prism & Ink, we want you to absolutely love your gear. We take pride in our minimalist designs and premium quality, and if you’re not satisfied, we’ll make it right.
We offer 100% free replacements or refunds for:
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Items that were sent incorrectly (wrong size, color, or design).
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Products that arrive damaged or defective.
Our "Made-for-You" Commitment
Because every piece is uniquely printed and crafted only when you place an order, we do not maintain a warehouse of pre-made stock. Therefore, we cannot accept returns or offer refunds for change of mind or incorrect size selection. We kindly ask you to review our Size Guide carefully before your purchase to ensure the perfect fit.
How to Request a Resolution
Refund or replacement requests must be made within 30 days of the purchase date. Please contact us at support@prismandink.store with:
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Your order number.
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A brief description of the issue.
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A clear photo of the damaged or incorrect item.
Care for Longevity
To keep your minimalist prints looking sharp for years, please refer to the Washing and Care Instructions provided in the product description.
Items sent back to us without first requesting a return will not be accepted.
This Refund Policy may be updated at any time. For the most current version, feel free to reach out to our support team.